Manage customer support tickets across all your projects in one place. Track every query, monitor SLAs, and deliver exceptional service at scale.
60+
Projects connected
< 15 min
Critical SLA response
100%
Audit trail
24/7
Multi-project coverage
From ticket creation to resolution, every touchpoint tracked and measured.
Customer reps from any connected project can raise and track tickets. Auto-numbered, categorized, and routed.
Define response and resolution targets per project and priority. Automatic breach detection with audit logs.
Assign agents to projects, route tickets by category, and track individual and team performance.
Each project gets a unique API key pair. Submit, track, and reply to tickets directly from any platform.
Every status change, assignment, note, and attachment is timestamped and attributed. Nothing is ever lost.
Volume trends, agent performance, SLA breach rates, and category distribution — all in one dashboard.